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Data Centre Location
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Equinix LD1 – London City
Equinix LD2 – London West
Equinix LD3 – Slough
Equinix LD4 – Slough
Equinix LD5 – Slough
Equinix LD6 – Slough
Equinix LD8 – Docklands
Telehouse North – London Docklands
Telehouse East – London Docklands
Telehouse West – London Docklands
Global Switch – London South
Global Switch – London North
Digital Realty – Cloud House, Docklands
Interxion – London City (LON1)
Colt DCS – London Hayes (LON5)
NTT – London 1 Data Centre
CyrusOne – LON2 Hayes/West Drayton
VIRTUS Data Centres – London 7 Stockley Park
Ark Data Centres – Meridian Park N9
KAO Data – London Road Harlow
Pure Data Centres – Brent Cross
LeaseWeb – London Wapping Lane E1W
OVHcloud UK1 – Erith
Other Site
Type of Work (select all that apply)
Reboot / Power Cycle
Cable Patch / Network Changes
Power Connection / Disconnection
Visual Inspection / Checks
Media Handling (hard drives, USB, tapes)
Labeling / Documentation
Inventory Checks
Rack & Stack
Cabling / Structured Cabling Work
Equipment Installation / Configuration
Troubleshooting / Diagnostics
Firmware / BIOS / Hardware Checks
OS or Application Install Support
Cross-Connect Requests
Escorting Third-Party Engineers / Vendors
Incident Response Support
Photography / Rack Documentation
Equipment Decommissioning
Temperature / Environment Checks
UPS / PDU Checks
Remote Console Access Assistance (iLO, DRAC, IPMI)
Other (Specify in Notes)
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Urgency
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Next Day
Same Day
Additional Notes
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