At Millsit, we understand that IT services and support can raise a lot of questions especially for small businesses and growing teams. Below you’ll find answers to some of the most common queries about our services and processes.
What services does Millsit provide?
As an independent provider Millsit offers Escalated IT support, remote hands, cybersecurity solutions, Microsoft 365 management, cloud migration, data backup and disaster recovery, and remote and onsite support for micro entities to medium-sized businesses across the UK.
Do you provide support for Microsoft 365?
Yes. We provide support for most aspects of Microsoft 365, including email setup and migration, user and licence management, Teams, SharePoint, OneDrive, and security best practices. We also provide ongoing support and advice.
Can you help with cybersecurity and data protection?
Yes. We offer a full range of cybersecurity services including antivirus, firewalls, email filtering, data loss prevention, and configuration of SPF, DKIM, and DMARC. We also help ensure compliance with UK GDPR and Cyber Essentials.
Do you offer remote IT support?
Yes. Most issues can be resolved remotely using secure access tools. We provide reliable and fast remote support to businesses throughout the UK.
Can you provide onsite IT support?
Yes. We offer escalated onsite IT support in London and surrounding areas for hardware issues, network cabling, office setups, and more.
Do you work with small businesses and sole traders?
Yes. Millsit supports small teams, sole traders, micro entities and growing businesses who need reliable IT support without the cost of an in-house IT department.
Do you offer free consultations?
Yes. We provide a free 30-minute consultation as an introduction to chat about your current IT setup and thereafter usally charge a consulting fee.
Can you help move our business to the cloud?
Yes. We manage end-to-end cloud migrations, including moving email, documents, and apps to Microsoft 365 or Google Workspace. We minimise disruption and provide support before, during, and after migration.
Do you provide backup and disaster recovery services?
Yes. We offer cloud-based backups, image-based backups, and disaster recovery plans to protect your data and keep your business running in the event of data loss or system failure.
How do I get support from Millsit?
You can contact us by phone, email, or through our support portal. Existing clients receive priority.
